Delivery & Shipping
Delivery and Shipping
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Contact us via the chat box in the right bottom of our website, we’ll answer your inquiry asap.
Contact us via the chat box in the right bottom of our website, we’ll answer your inquiry asap.
Gifts
If your purchase is a surprise, you may arrange for your package to be shipped to your work address. Or if you want it to be an unforgettable unboxing experience, contact our non-commissioned Diamond & Jewellery Consultants for help. We are happy to be of your service.
Delivery
We dispatch the products within 48 hours (weekend inclusive) after we received your order unless we contact you otherwise. Product tracking will be provided as soon as the item is picked up by our logistic partner and you will be notified instantly.
Delivery Charge and Time
We provide delivery service to the below overseas delivery Zones. Delivery charge may be waived at certain time (below chart for reference only).
| Zone | Delivery Charges | Estimated Time of Delivery |
| Australia | US$ 50 | 3-14 working days |
| U.S.A. / Canada | US$ 50 | 3-14 working days |
| Malaysia / Singapore / Philippines | US$ 50 | 3-14 working days |
| UK / Italy | US$ 50 | 3-14 working days |
Notes:
● The shipping charge is on the basis of single order and is not refundable
● We dispatch the products within 48 hours (weekend inclusive) after we received your order unless we contact you otherwise. Product tracking will be provided as soon as the item is picked up by our logistic partner.
● All La Vie Joaillier items are fully insured during shipping until they reach your designated address. We endeavor to make your purchase an enjoyable and hassle-free shopping experience. If you are ever in doubt, feel free to email us at cs@laviejoaillier.com.
● The actual time of delivery is subject to the delivery schedule of FedEx or DHL. It is advisable to buffer extra time during holiday seasons.
● The shipping charge is on the basis of single order and is not refundable
● We dispatch the products within 48 hours (weekend inclusive) after we received your order unless we contact you otherwise. Product tracking will be provided as soon as the item is picked up by our logistic partner.
● All La Vie Joaillier items are fully insured during shipping until they reach your designated address. We endeavor to make your purchase an enjoyable and hassle-free shopping experience. If you are ever in doubt, feel free to email us at cs@laviejoaillier.com.
● The actual time of delivery is subject to the delivery schedule of FedEx or DHL. It is advisable to buffer extra time during holiday seasons.
Taxes & Duties
The Prices are exclusive of any and all applicable Taxes and Duties. You are responsible for the payment of any and all taxes payable on the purchase, import and customs clearance of the Goods when the Goods arrie at your destination country/region. You are advised to contact your local customs authority for details and procedures of payment of such Taxes.